A research and design stage that runs before a course gets built. AI helps go from source materials, the brief and stakeholder interviews to a chain that starts with the behavior gap.
Read the caseA conversational trainer that helps employees figure out how they learn. Most of the work went into fitting the dialogue to what the platform could actually run.
Read the caseFormats in the learning portfolio were chosen out of habit. The framework ties the choice to the task and to how deeply people need to master it.
Read the caseHow to personalize learning without building expensive infrastructure for nothing. I mapped the digital traces learners leave and proposed testing the hypotheses cheaply first.
Read the caseThe client needed proof that every employee had read the mandatory content. The course keeps that and builds practice around it, with situational tasks for each role.
Read the case- Making factoring clear for bank employees
- Redesigning a personal effectiveness course